OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
226 ratings and 122 comments received in the last 90 days.
26 April 2024
Dealing with professional people
17 April 2024
Suraj did a great job and kept us informed.
10 April 2024
The experience was amazing and could not fault suraj
10 April 2024
Suraj looked after me again perfectly throughout my purchase and delivery of my vehicle.
10 April 2024
Staff very helpful.
08 April 2024
Fantastic service and felt very well looked after.
04 April 2024
The whole process was easy and straightforward and the delivery of my new car was on time with no delays.
03 April 2024
Great service received from Charmaine and Dalraj throughout the process of viewing and buying the car. Very quick at responding to my email queries and kept me informed throughout the process.
01 April 2024
Carlie Greenhalgh the salesperson was brilliant, very informative about the new car and answered all our questions. Made us feel looked after, would give her a higher score if possible!
29 April 2024
They were kind and efficient
28 April 2024
Easy to book, staff great. Jobs done as required
28 April 2024
No car available but taxi provided
27 April 2024
Service Staff very helpful and work carried out to the highest standard
24 April 2024
Helped me at short notice
22 April 2024
I reported the fault to the service department on the Friday and on the following Tuesday my car was in being repaired no problems Brilliant service
22 April 2024
Very efficient Car was ready in no time. Andrea is always friendly & personable.
21 April 2024
Great service
20 April 2024
Car was repaired quickly and customer service was excellent throughout
19 April 2024
Service went well this time. It was completed by lunch hour which is amazing. Staff who attended to me was very friendly and she kept me up to date of the progress. Thank you BMW.
27 April 2024
Great service, great deal, really looked after us and made the deal work for us