SALES

5.0

SERVICE

5.0

201 ratings and 116 comments received in the last 90 days.

04 July 2025

I was provided with excellent service and the entire experience was enjoyable.

03 July 2025

Lauren and Charmain were both excellent in their communication and approach to the process - highly recommended

01 July 2025

ensured I received the exact specification required in the time frame i had available

22 June 2025

Excellent service. Informed of all the documents and complete handover of vehicle with run through if car details and systems.

12 June 2025

When I came to collect the car, everything was perfectly prepared. The handover was smooth, professional, and I felt really looked after.

04 June 2025

Customer service was excellent. Communication from initial contact to driving away was smooth. Follow up call after a week highlighted the staff commitment to customer car. Bouquet of flowers was a lovely touch. Big thanks to Lauren and Dan.

03 June 2025

Very satisfied

03 June 2025

My sales executive Suraj Panesar explained everything so well, the whole experience was stress free. I was kept informed throughout the process which made feel secure that I had made the right choice of car.

30 May 2025

Quick hand over, everything was dealt with processionally

30 May 2025

The service from Georgia at the Stafford branch was nothing but outstanding - she dealt with my query amazingly from start to finish and retained my loyalty

13 July 2025

I had an issue which meant I could not drive on the day of my booking but no issue for Looker's at Stafford . After calling in the lovely Katie in service arranged for a driver to be dropped at my home to take my M4 in.

13 July 2025

Simply Amazing

12 July 2025

Good customer service

12 July 2025

As above comment

10 July 2025

Work completed to high standard while I waited , passed the time with complementary coffee and pastries, while the reception staff kept the waiting area spotless and updated me on progress

10 July 2025

Great service, smooth and faultless

09 July 2025

It took the whole day to complete a 20 minute job car was not cleaned as promised and wrong prices given to me three times

09 July 2025

I was perturbed about the reporting of health check. Felt it was not contextualised.

09 July 2025

Smooth, friendly and polite service

09 July 2025

Everything ran smoothly and on the day they said it would. Nothing too much trouble and really feel like I could call them with any questions.

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